Shipping policy
Effective Date: August 27, 2023
Shipping Methods We are committed to providing a seamless and efficient shopping experience for our customers. Our standard shipping method is through the United States Postal Service (USPS). Here are the details of our shipping policy:
Processing Time Orders placed before 5PM Central Time on business days (Monday through Friday, excluding holidays) will typically be processed and shipped within 1-2 business days. Orders placed after 5PM Central Time will be processed on the following business day. Please note that during high-demand periods, processing times may be slightly longer.
Shipping Rates Shipping rates for standard USPS shipping are calculated based on the destination, weight, and dimensions of the items in your order. Shipping costs will be displayed during the checkout process before you complete your purchase.
Shipping Time Once your order has been processed and shipped, you can expect your package to arrive within 3-7 business days, depending on your location and USPS delivery times. Please be aware that delivery times may vary due to factors beyond our control, such as adverse weather conditions and postal service delays.
Order Tracking Upon shipment, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your order through the USPS website or any other tracking services you prefer.
Shipping Destinations We currently offer standard USPS shipping to addresses within the United States. Unfortunately, we do not offer international shipping at this time.
PO Boxes and APO/FPO Addresses We happily ship to PO boxes and APO/FPO addresses via USPS. Please ensure that you provide accurate and complete information when placing an order to avoid any delivery issues.
Shipping Restrictions Certain items may be subject to shipping restrictions due to their size, weight, or content. These restrictions will be clearly indicated in the product description, and they may affect the availability of standard shipping for those items.
Order Changes and Cancellations If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but once your order has been processed and shipped, we may not be able to make changes or cancel it.
Lost or Damaged Items In the unfortunate event that your order is lost or arrives damaged, please contact our customer support team within 14 days of receiving your order. We will work with you to resolve the issue promptly.
Contact Us If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at thistlelorestudio@gmail.com . We are here to assist you and ensure you have a pleasant shopping experience.
By making a purchase on our website, you acknowledge and agree to the terms outlined in this shipping policy.
Disclaimer Please note that this shipping policy is subject to change without notice, and the most recent version will always be available on our website. It is your responsibility to review this policy before making a purchase.